Payment options available

Internet & Mobile Device

Login to Your Account

#1 Recommended Option

#1 Recommended Option

Set up free automatic recurring weekly, bi-weekly or monthly payments.

Set up free automatic recurring weekly, bi-weekly or monthly payments.

In Person

Visit one of the nationwide MoneyGram locations

Visit one of the nationwide MoneyGram locations

Cash

MoneyGram payment cost applies

MoneyGram payment cost applies

Payment at MoneyGram location

Use the Code: 1 5 5 4 1

Use the Code: 1 5 5 4 1

Phone

Dial (800) 619 - 3986 for Customer Service

Dial (800) 619 - 3986 for Customer Service

(844) 278-9115

Automated Pay-By-Phone service! Anytime, anywhere, 24/7

Automated Pay-By-Phone service! Anytime, anywhere, 24/7

(972) 441-7646

Text PAY to get started

Text PAY to get started

Mail

Via U.S. Post Office

Via U.S. Post Office

Cashiers Check or Money Order

Money Order and Stamp Cost (Do not send cash)

Money Order and Stamp Cost (Do not send cash)

Mail your money order to

CCM FINANCE LLC. PO BOX 850307, Richardson, TX 75085-0307

CCM FINANCE LLC. PO BOX 850307, Richardson, TX 75085-0307

Personal Banking

Via your bank’s website or mobile application

Via your bank’s website or mobile application

Checking or Savings Account

Consult your bank for payment cost details

Consult your bank for payment cost details

Set up bill payments through your bank for

CCM FINANCE LLC. P O BOX 850307 Richardson, TX 75085. One time or recurring payment

CCM FINANCE LLC. P O BOX 850307 Richardson, TX 75085. One time or recurring payment

Frequently asked questions

Please click here to review for a list of available payment methods.

Yes. CCM Finance now reports to Equifax every thirty days. Our agreement with Equifax ensures all payment activity is reported. We report on time payments, late payments over 30 days and all information related to the closing of an account (due to repossession, payoff, etc.)

A 3rd party can make a payment on your loan by submitting a 3rd Party Payment Authorization request here. Form must be filled out by the cardholder and a copy of cardholder's DL or ID must be submitted along with the request. Once request is received, a member of Customer Service team will reach out for further verification and process the payment.

CPI (Collateral Protection Insurance) provides our borrowers with coverage against physical damage to their vehicle. As soon as the first CPI payment has been made, the borrower’s vehicle is covered against accident damage, theft, and acts of nature. CPI does not cover vehicle maintenance and normal wear and tear A borrower may switch to CPI at any time during the loan term by calling (800) 619-3986 and ask for the price to be paid and is always free at any time by providing valid comprehensive and collision insurance.

If your vehicle has been impounded and you can’t afford to recover your vehicle from impound, please be sure to call CCM Finance at (800) 619-3986 to provide necessary information. CCM Finance doesn’t want to lose the lien on the vehicle. We can send a third party vendor to recover the unit from them and you can call us and pay us back within a timely manner to reinstate your vehicle.

If you already have a vehicle financed by CCM Finance, you can trade it in for another one as long as you meet the following requirements.

  1. You have had your vehicle for at least a few years (the exact length requirements vary by contract and vehicle. Submit the form here to reach out to us and see if your vehicle is eligible for trade-in.)
  2. You have paid your car loan down to $5,000 or less.
  3. You must not be upside-down on your car loan (i.e., you cannot owe more than the car is worth).

We are sorry that you are experiencing a financial hardship.  Please visit here and complete the form if you are interested in applying for our hardship assistance program.

Please complete the financial hardship application in its entirety and attach all appropriate documentation in order to be considered for CCM Finance’s financial hardship program. If the financial hardship application is incomplete, your financial request will be rejected. If there is a co-borrower on the account, the co-borrower must complete a separate financial hardship application.


In order to qualify for refinancing with CCM Finance, you must meet the below requirements: 


  • -You must be current on your existing loan. 

  • -You must be in your current vehicle for more than 18 months. 

  • -Your vehicle must be clean and in good running condition. 


DOCUMENTS NEEDED

  1. Proof of Employment and Income

CCM Finance needs proof of income information before you can be approved for a new loan or refinance.

There are different requirements for salaried, freelance, and self-employed individuals, and each may require a different proof of income.

- Hourly/Salaried Employees: CCM Finance will require pay stubs for the last two pay periods before allowing you to refinance your car loan. If you apply at the beginning of a year, we may also request a W-2 from the previous year.

- Freelancers/Contract Employees: CCM Finance will require your most recent tax returns or most recent 3 months of bank statements.  

- Self-Employed: CCM Finance will require tax returns from the last two years or most recent 3 months bank statements.

*If you need a copy of your W-2, you can always request one from your employer. Additionally, tax returns can be requested online by visiting the IRS’s website. Lastly, as a final tip, we recommend notifying CCM Finance of any additional jobs or sources of income you have. This knowledge can be beneficial for us to know and may make a difference in your application.

  1. Proof of Residence

CCM Finance will request proof of residence when there is a discrepancy in your credit report or the address on your driver’s license doesn’t match. 

Below are some simple documents you can use to prove your address to a lender.

  • -Utility Bills (Gas, Electric, Water, etc.)

  • -Bank Statement

  • -Mortgage Statement or Lease Agreement

  • -Property Tax Bill

  • -Homeowners or Renters Insurance Policy


  1. Proof of Insurance

With proof of insurance, our customer’s have two options:

  1. Full Coverage Insurance: to refinance your car loan, you’ll undoubtedly need to provide proof of your car’s full coverage insurance policy. You may provide proof of your policy with your insurance ID card. Alternatively, you may use a declarations page from your insurance company. 

  2. CPI Insurance (Collateral Protection Insurance): if you do not have full coverage insurance, we offer CPI in-house, and it covers only the financed or refinanced vehicle. If you choose to get CPI from us, you must still purchase “liability insurance” to be street legal. 


If you meet the above requirements, please fill out a credit application here to begin the application process for refinancing your vehicle.


We can help you remove a co-borrower from your car loan.  For this process to take place, the following requirements must be met:

  • -Your co-borrower will need to agree and sign a consent form at one of our locations. 

  • -CCM Finance will get a new title and registration that reflects the removal of the co-borrower. There will be a cost for this process.

  • -A new application will need to be completed to see if you qualify for the loan without a co-borrower.


Fill out the following application  to see if you qualify to stay on the loan without a co-borrower. 

When you face a major mechanical breakdown with your CCM Financed vehicle, CCM Finance may help you finance the cost of your vehicle repair.  You must meet the below requirements to apply for finance:


  • You must choose to get your vehicle serviced/fixed at one of our preferred mechanic shops in our network

  • You must be current on your loan payments. 


If you need financial assistance, please fill out this form to schedule an appointment and bring your vehicle in for a repair estimate.

If you have signed up for Collateral Protection Insurance with CCM Finance and need to submit an accident related claim, please click here and fill out our online form with your incident information. The estimated processing time will be 10-14 business days. The more information you provide on the CPI Claim form, the faster service you will get.

If you have any questions or need further assistance with your claim, please call (800) 619-3986

If your vehicle has been repossessed, please be sure to call CCM Finance at (800) 619-3986 option 4, to discuss reinstatement eligibility and to schedule an appointment to pick up any personal belongings. Please have the keys to the vehicle to retrieve personal belongings.


Your vehicle will be stored at one of our impound locations for 72 hours. After this time, the vehicle may be transported to another impound location, including a location outside of the city, State the vehicle was repossessed.

*Reinstatement/Retrieval of personal property is subject to fees.



Contact us